Susan B. Welch -

Research Services Manager, Susan Welch, has been with Tsongas since 1991.

Tsongas is the largest and one of the few consulting firms in the country to have its own in-house recruitment team, which Welch oversees. Welch manages a team of 12-15 recruiters and over the past 17 years has supervised the successful recruitment of over 10,000 jury-eligible mock jurors and focus group participants.

Having worked in both the marketing and legal fields, Welch has a unique combination of training, skills, and experiences, which enables her to administer and coordinate all logistics involved in conducting Tsongas’ pre-trial research projects. During her 17-year tenure at Tsongas, she has worked in nearly every state, on nearly every type of litigation, and with nearly every type of business, including a host of Fortune 500 Companies in high profile cases. In addition to her administrative services, Welch prepares and monitors research budgets, coordinates research facilities, manages vendor relationships, and provides venue-match research. Working closely with the Director of Research, Welch provides quality control for all work products.

Handpicked by Joyce Tsongas in 1991, Welch had the opportunity to be involved in the early production of “Court Call,” The American Society of Trial Consultants’ newsletter.